Every current Business Services qualification, tabled.
BSB Resources is the specialist shelf for the Business Services training package (BSB). Choose an item on the agenda to open its papers: each qualification, its entry on training.gov.au, and the resources listed in the CAQA Resources store.
See the full listHow to choose resources
Routing slip
From BSB Resources
Re: Business Services resources
- 1AgendaChoose an item and read its papersNot yet done
- 2PapersSee what each format holdsNot yet done
- 3MinutesCheck the store pricesNot yet done
Agenda
Business Services training package (BSB)
Papers for RTOs choosing resources
Item 1. Business and workplace skills
Showing 6 current qualifications
- 1.1
BSB10120 Certificate I in Workplace Skills
- 1.2
BSB20120 Certificate II in Workplace Skills
- 1.3
BSB30120 Certificate III in Business
- 1.4
BSB40120 Certificate IV in Business
- 1.5
BSB50120 Diploma of Business
- 1.6
BSB60120 Advanced Diploma of Business
Item 2. Leadership and management
Showing 5 current qualifications
- 2.1
BSB40520 Certificate IV in Leadership and Management
- 2.2
BSB50420 Diploma of Leadership and Management
- 2.3
BSB60420 Advanced Diploma of Leadership and Management
- 2.4
BSB80120 Graduate Diploma of Management (Learning)
- 2.5
BSB80320 Graduate Diploma of Strategic Leadership
Item 3. Human resource management
Showing 3 current qualifications
- 3.1
BSB40420 Certificate IV in Human Resource Management
- 3.2
BSB50320 Diploma of Human Resource Management
- 3.3
BSB60320 Advanced Diploma of Human Resource Management
Item 4. Project, program and portfolio management
Showing 4 current qualifications
- 4.1
BSB40920 Certificate IV in Project Management Practice
- 4.2
BSB50820 Diploma of Project Management
- 4.3
BSB60720 Advanced Diploma of Program Management
- 4.4
BSB80220 Graduate Diploma of Portfolio Management
Item 5. Marketing and communication
Showing 3 current qualifications
- 5.1
BSB40820 Certificate IV in Marketing and Communication
- 5.2
BSB50620 Diploma of Marketing and Communication
- 5.3
BSB60520 Advanced Diploma of Marketing and Communication
Item 6. Work health and safety
Showing 4 current qualifications
- 6.1
BSB30719 Certificate III in Work Health and Safety
- 6.2
BSB41419 Certificate IV in Work Health and Safety
- 6.3
BSB51319 Diploma of Work Health and Safety
- 6.4
BSB60619 Advanced Diploma of Work Health and Safety
Item 7. Entrepreneurship and new business
Showing 2 current qualifications
- 7.1
BSB30220 Certificate III in Entrepreneurship and New Business
- 7.2
BSB40320 Certificate IV in Entrepreneurship and New Business
Item 8. Legal services and conveyancing
Showing 4 current qualifications
- 8.1
BSB30320 Certificate III in Legal Services
- 8.2
BSB40620 Certificate IV in Legal Services
- 8.3
BSB50720 Diploma of Paralegal Services
No kit is listed in the store for this code yet. Search it, or ask CAQA. - 8.4
BSB60220 Advanced Diploma of Conveyancing
Item 9. Library and information services
Showing 3 current qualifications
- 9.1
BSB30420 Certificate III in Library and Information Services
- 9.2
BSB40720 Certificate IV in Library and Information Services
- 9.3
BSB50520 Diploma of Library and Information Services
No kit is listed in the store for this code yet. Search it, or ask CAQA.
Item 10. Governance and quality auditing
Showing 2 current qualifications
- 10.1
BSB41021 Certificate IV in Aboriginal and Torres Strait Islander Governance
No kit is listed in the store for this code yet. Search it, or ask CAQA. - 10.2
BSB50920 Diploma of Quality Auditing
Always check the current release on training.gov.au before you enrol learners.
Board papers are read before the meeting. Resources should be too.
Ask CAQA Resources for a sample before you commit, or open one of the 32 interactive SCORM samples in the store.
Each format is its own paper.
Open a tab to see what the store lists inside each format. Documents come in Microsoft Word, so your RTO can make them its own.
Unlimited student licence: deliver to unlimited students within the purchased licence conditions.
Learning and assessment kit
Delivery and assessment together, for RTOs adding the qualification to scope or replacing a whole set.
What the store lists inside
- Learner guide
- PowerPoint presentation
- Session plan
- Classroom activities
- Self study guide
- Assessment pack (student)
- Trainer assessment pack (marking guide)
- Mapping for each unit of competency
- Assessment record tools
Assessment kit
The assessment tools on their own, for RTOs that already hold delivery materials they are happy with.
What the store lists inside
- Assessment pack (student)
- Trainer assessment pack (marking guide)
- Mapping for each unit of competency
- Assessment record tools
Learner resources
The delivery materials on their own, for RTOs that already hold assessment tools.
What the store lists inside
- Learner guide
- PowerPoint presentation
- Session plan
- Classroom activities
- Self study guide
RPL kit
Recognition of prior learning tools written for each qualification, for candidates who already do the work.
What the store lists inside
- Application form and information booklet for the candidate
- Self assessment kit
- Competency conversation kit
- Demonstration and observation kit with practical tasks
- Third party kit
Training and assessment strategy
A template you customise to your learner cohort and your training organisation. CAQA can customise it for you on request.
What the store lists inside
- Strategy template for the qualification
- Editable in Microsoft Word
LLND kit
Language, literacy, numeracy and digital skills tools aligned with the Australian Core Skills Framework (ACSF).
What the store lists inside
- LLND assessment tools aligned with the ACSF
- Mapping to ACSF indicators
- Assessor guides, rubrics and marking keys
- Editable learner profiles and learning plan templates
- Digital literacy components
Vocational placement kit
For qualifications where practical skills are assessed in a simulated environment or an actual workplace.
What the store lists inside
- Work placement tools to assess practical skills
- For a simulated environment or an actual workplace
The pack informs the decision. Your RTO makes it.
No resource is ready to use the day it arrives. Under the Standards for RTOs 2025, your organisation still has to:
- contextualise the materials for your learners, your industry and your delivery mode
- review the tools before first use and validate your assessment practice, which sits at Standard 1.5 of the Outcome Standards
- implement them well, and keep a record of what you changed and why
Prices, minuted.
Kits listed in the store for these Business Services qualifications. Every other current code is on the full list, with a link to search the store.
Prices are the store's listed prices when this page was published. The store price at checkout applies. Struck-through figures are the store's listed regular price.
Route it on.
Your slip collects a stamp as you work through the agenda. When you are ready, send it to the store or to CAQA for a quote on a whole qualification.
Routing slip
From BSB Resources
Re: Business Services resources
- 1AgendaChoose an item and read its papersNot yet done
- 2PapersSee what each format holdsNot yet done
- 3MinutesCheck the store pricesNot yet done
- 4ActionRoute it on, your callOpen the BSB collectionTalk to CAQA